1. Which countries do you support for shipping?

• We currently only support logistics delivery in the US (excluding Alaska and Hawaii) and Canadian markets. If you are outside these two countries and require logistic support, please contact us via email at: services@tajezzo.com.

• Orders are processed, verified, quality-checked, and packaged within 2 business days. During sale periods or over holiday weekends, shipping may take an extra business day. Your orders will be dispatched from China to ensure efficient global logistics.

3. How long does shipping take?

• For our shipments we use USPS / 4px 
• Cannot deliver to APO/ FPO addresses or P.O. boxes.
• The estimated delivery time (after pick up by USPS / 4px) is 7-15 days (depending on your location, it may also take longer).

4. How much will shipping cost?

• We offer free shipping on all orders.

5. How to track my orders?

• After placing order, you will receive an email with details of your order. You could follow the link in email to track your order. 
• If you did not receive it, you could contact us to track the order. Or you could track by this link.

6. How do I change my shipping address?

• If you have entered shipping information incorrectly please contact us via services@tajezzo.com.
• Any address changes to your order must be done prior to the order leaving our warehouse. We are unable to change the address once the order has been handed off to the shipper.